A Complete Guide to Safety, Insurance, and Regulations at Kuber Bali Adventure

Adventure activities in Bali offer an exhilarating way to explore the island’s natural beauty. From roaring ATV rides through lush landscapes to rafting down wild rivers, the thrills are unmatched. At Kuber Bali Adventure, we believe that the best adventures combine excitement with safety. That’s why we have clear regulations and comprehensive insurance guidelines for all our guests. Understanding these rules not only protects you but also ensures you have the most enjoyable and worry-free experience possible.

In this guide, we’ll walk you through everything you need to know before joining one of our activities—covering the acknowledgment of risks, participant requirements, insurance coverage, safety instructions, and all other important policies.

1. Acknowledging the Nature of Adventure Activities

Before you join any of our tours, it’s important to understand that adventure activities—whether ATV rides, rafting, cycling, trekking, or swimming—come with inherent risks. You may encounter unexpected situations, such as uneven terrain, slippery paths, or unpredictable weather. While these are part of the thrill, they can also result in accidents or injuries.

When you participate in Kuber Bali Adventure activities, you acknowledge that:

• You are voluntarily engaging in an activity that carries physical risk.
• These risks may include injury, illness, or damage to personal property.
• You understand and accept the terms of our insurance policy and the limits of its coverage.

This acknowledgment ensures that every participant is aware of the possible hazards and is mentally prepared for the experience ahead.

2. Participant Eligibility and Health Conditions

Your safety starts with making sure you are physically and mentally fit for the adventure. For this reason, we have clear eligibility criteria:

Age Limits:

• Minimum age for participation: 6 years old.
• Maximum recommended age: 65 years old.
• Children under 13 must have special permission or be accompanied by a guardian.

Medical Conditions:

You should not participate if you:

• Are under the influence of alcohol or drugs.
• Have serious health issues such as heart disease, epilepsy, asthma, or recent bone fractures.
• Are pregnant (unless you have a medical certificate and are advised safe by a doctor).
• Have recently undergone surgery or suffer from conditions that could be aggravated by physical activity.

Mobility Requirements:

• Our activities often involve walking, climbing stairs, or navigating uneven terrain. You must be able to move safely without assistance, especially in outdoor environments like rivers or forests.

By meeting these requirements, you not only protect yourself but also contribute to a smoother and safer experience for the entire group.

3. Mandatory Safety Gear

All participants are required to wear a helmet and gum boots (provided by Kuber Bali Adventure) during activities like ATV riding. This gear is not just for appearance—it is essential for protecting against head and foot injuries, which can happen unexpectedly during adventurous terrain exploration.

Refusal to wear safety gear means you will not be allowed to participate.

4. Understanding the Insurance Coverage

Kuber Bali Adventure offers accident insurance for all participants, but it is important to understand what it covers and what it does not.

What is Covered:

• Death caused by an accident during the activity.
• Medical treatment expenses due to an accident (maximum IDR 50,000,000).
• Accidents during specified activities like ATV, rafting, and similar tours.

What is Not Covered:

• Injuries or incidents if you did not attend the safety briefing.
• Injuries caused by not following the guide’s instructions.
• Personal accidents due to your own negligence (e.g., reckless driving, ignoring safety protocols).
• Participation in prohibited activities for certain conditions (e.g., pregnant women in high-impact activities like rafting or tubing).

Insurance is there to assist you in emergencies, but your own vigilance and responsibility are the first line of defense.

5. Following the Guide’s Instructions

Our guides are trained professionals who know the routes, terrain, and safety measures better than anyone else. It is mandatory to follow their instructions at all times.

If a participant refuses to follow the guide’s directions, behaves recklessly, or violates safety regulations, the guide has the right to stop the activity and remove the participant from the tour without a refund. This rule protects both you and the group from unnecessary risks.

6. Punctuality and Medical Emergencies

Timing is essential in organized activities. If you arrive late without prior notice, the group may proceed without you, and you may forfeit your participation without a refund.

In case you require medical assistance during the activity:

• All related costs will be your responsibility.
• The guide will assist you in reaching medical care, but any professional fees, hospital bills, or transportation costs will be at your expense.

7. Responsibility for Damage

If you cause damage during the activity—such as bumping into parked cars, motorcycles, or pedestrians—the responsibility is fully yours. Kuber Bali Adventure will not be held liable for accidents or property damage caused by your actions.

8. Driving Etiquette and Safety Rules

For activities like ATV rides:

• No reckless driving.
• Avoid high-speed riding on dangerous paths.
• Maintain a safe distance from other riders.
• Respect the terrain, wildlife, and local communities.

By adhering to these rules, you ensure your own safety and the safety of others.

9. Handling Personal Belongings

We recommend leaving valuables at your accommodation. Kuber Bali Adventure is not responsible for lost or stolen items during activities.

For your convenience, lockers are available at the starting point for a deposit of IDR 100,000 (refundable when you return the key). Using a locker reduces the risk of losing essential items while on the trail.

10. Changes to Location or Schedule

If you wish to change your activity location after booking:

• Changes are subject to availability.
• Additional fees may apply, especially for private arrangements.

If the change is due to weather or other operational reasons, our team will coordinate with you to find the best solution.

11. Weather Policy

Our activities operate in most normal weather conditions, including light rain. However:

• In cases of extreme weather (e.g., thunderstorms, flooding, landslides), we will postpone the tour to a later time or day.
• If the weather becomes unsafe after the activity starts, we may reroute or adjust the program for safety reasons.
• Refunds are not available for cancellations due to normal rain conditions.

12. Photography and Video Usage

By joining Kuber Bali Adventure, you agree that any photographs or videos taken of you during the activity may be used for promotional purposes without compensation. If you have concerns about your image being used, please inform us before the activity begins.

13. Acceptance of Terms

Booking an activity with Kuber Bali Adventure means you acknowledge and accept all terms and conditions stated in our regulations. This includes:

• Understanding the risks involved.
• Agreeing to follow safety protocols.
• Accepting the insurance coverage limits.

Your participation is taken as a sign that you have read, understood, and agreed to these policies.

14. Additional Notes on Fees and Cancellations

• Cancellation for Pick-Up Service: 50% cancellation fee applies if you have confirmed the booking.
• Schedule Change Fee: 5% fee applies if payment is made by card (debit or credit).
• Private ATV: Additional charge of IDR 500,000 if you request a private ATV and it is available.

Kuber Bali Adventure is committed to giving you an unforgettable experience—full of adrenaline, scenic beauty, and cultural immersion—while keeping you safe from start to finish. By understanding and following our safety, insurance, and participation guidelines, you are not only protecting yourself but also helping ensure that everyone in your group enjoys their adventure to the fullest.

We encourage every participant to:

• Arrive prepared and on time.
• Listen closely to the safety briefing.
• Wear the required protective gear.
• Follow the guide’s instructions without exception.
• Respect the environment and local communities.

Adventure is about stepping out of your comfort zone, but it should never mean compromising your safety. At Kuber Bali Adventure, we believe that with the right preparation, the right mindset, and the right respect for the rules, your Bali adventure will be one you cherish for a lifetime.